Effective Date: January 1, 2026
At Indrilekha, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Full Name
- Email Address
- Mobile Number
- Billing & Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Order History
- IP Address
- Browser Information
- Device Information
- Cookies and Usage Data
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Deliver products to your address
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products and website
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails and offers (only where permitted)
Payment Security
We do not store your debit card, credit card, or banking information on our servers. All online payments are processed securely through trusted third-party payment gateways that comply with industry security standards.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
- Support shopping cart functionality
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers such as:
- Payment Gateway Providers
- Shipping & Logistics Partners
- Technology Service Providers
- Legal Authorities (when required by law)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable security measures, no method of transmission over the Internet is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their respective privacy policies before sharing any personal information.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Update inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your personal information
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Indrilekha
Address:
E-5/12, Arera Colony
Near 10 No. Market
Bhopal, Madhya Pradesh – 462016
India
Email: support@indrilekha.com