Effective Date: January 1, 2026
Welcome to Indrilekha. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.
Acceptance of Terms
By browsing this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue the use of our website.
Eligibility
You must be at least 18 years of age or have the permission of a parent or legal guardian to use this website and place an order.
Products & Availability
We strive to display our products, descriptions, and images as accurately as possible. However:
- Product colors may vary slightly due to screen settings.
- Handmade products may have minor variations, making each piece unique.
- Product availability is subject to stock.
We reserve the right to discontinue any product without prior notice.
Pricing
All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices may change without prior notice. However, once an order has been confirmed, the price charged will remain unchanged for that order.
Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors, product unavailability, or suspected fraudulent activity.
- Limit quantities purchased per customer.
If an order is cancelled after payment has been received, the eligible refund will be processed according to our Refund Policy.
Payments
We accept secure online payments through authorized payment gateway providers.
Orders will only be processed after successful payment confirmation unless Cash on Delivery is available and selected.
Shipping & Delivery
Estimated delivery times are provided for reference only.
Delivery may occasionally be delayed due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Government restrictions
- Courier partner delays
Indrilekha shall not be held responsible for delays caused by third-party logistics providers or circumstances beyond our reasonable control.
Returns & Refunds
Returns and refunds are governed by our separate Return & Refund Policy.
Customers are advised to read the policy before placing an order.
User Responsibilities
While using our website, you agree not to:
- Provide false or misleading information.
- Attempt unauthorized access to our systems.
- Upload harmful software or malicious code.
- Misuse or disrupt the website.
- Violate any applicable laws.
Intellectual Property
All website content including:
- Logo
- Product images
- Graphics
- Text
- Designs
- Videos
- Icons
- Website layout
are the intellectual property of Indrilekha and may not be copied, reproduced, modified, or distributed without prior written permission.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, or services offered by these external websites.
Limitation of Liability
Indrilekha shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
Website Availability
While we make every effort to keep our website available at all times, temporary interruptions may occur due to:
- Server maintenance
- Software updates
- Technical issues
- Cybersecurity incidents
- Network failures
- Events beyond our control
We will make reasonable efforts to restore services as quickly as possible.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected and used.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Bhopal, Madhya Pradesh.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page with the revised effective date.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Indrilekha
Address:
E-5/12, Arera Colony
Near 10 No. Market
Bhopal, Madhya Pradesh – 462016
India
Email: support@indrilekha.com